FAQFrequently asked questions and inquiries

  • Check-in is from 15:00 and check-out is by 11:00.
    *May vary depending on Accommodation Plan you use, so please check when making a reservation.
  • By Car can use the on-site parking lot, but advance reservations are not accepted.

    Hotel guests
    We are offering a special price of 2,000 yen per night.
    Please be sure to pay in advance at the parking payment machine located in the 1st floor lobby, next to the main entrance.
    *You can enter and exit the parking lot during your stay.
    *Payment at the exit gate does not qualify for the special price.

  • If you arrive early on the day, we can store your luggage even before check-in. Please feel free to ask the front desk staff.
    We will also keep your luggage after check-out, but only for the day of check-out. Please be sure to bring your passport and other valuables with you. We cannot keep frozen or refrigerated items.

    Lockers are available next to the front desk on the 1st floor.
    This can only be used on the day before check-in or after check-out.

    Please be sure to check the following precautions before using the service.
    [Number of units installed] 225 [Available hours] 5:00-23:00

    <Notes>
    ・If luggage is left in the locker after the allotted time has elapsed, a hotel employee will remove the item from the locker and, unless instructed otherwise by the owner, will keep it for seven days, including the day it was found, after which it will be delivered to the nearest police station.
    ・The following items are prohibited from being stored in the lockers.
    Cash and other valuables, living things such as animals and plants, items that require refrigeration or freezing, dangerous items, and items that give off foul or unpleasant odors.
    ・The hotel will not be liable for any loss, damage, breakage, or deterioration of stored items for any reason while using the lockers.

  • 子供料金の設定はございません。
    小学生以下のお子様は、添い寝の場合に限り無料です。
    添い寝のお子様は、1部屋につきお子様2名様までとし、それを超える場合は有料となります。
    中学生以上のお客様は、通常料金を申し受けます。
  • 全室、禁煙です。
    喫煙をご希望のお客様は、1F・2Fの喫煙スペースをご利用ください。

About Stay

  • Check-in is from 15:00 and check-out is by 11:00.
    *May vary depending on Accommodation Plan you use, so please check when making a reservation.
  • If the room must be ready at the desired check-in time, the room will be reserved from the previous day, so as a general rule, an additional charge for one night will be charged.
    For this reason, it may not be available depending on the operating status of the previous day. Please contact the hotel for details.
  • Extension of check-out time will be charged as follows.

    A. Check-out from 11:00 to 18:00
    An additional charge of 2,000 yen (including consumption tax and service charge) will be charged per hour per room.
    B. Check-out after 18:00
    An additional charge for the first night will be charged.

    ※2Fコンセプトルームは、レイトチェックアウト適用外とさせていただきます。
    ※当日および翌日の稼動状況によりご希望に添えない場合もございます。あらかじめご了承ください。
    ※料金の詳細やご案内の可否につきましては、チェックイン時にスタッフまでお問合せください。

  • Waitlists are not accepted.
    Please contact us for the latest availability.
  • We will charge the following cancellation fee.

    ~8 days before...Not required
    7-2 days before: 40% of the accommodation fee
    The day before…80% of the accommodation fee
    On the day: 100% of the accommodation fee
    No show...100% of the accommodation fee

    *The above does not apply to group bookings, travel agencies, or other agents.
    In addition, it may differ depending on the Accommodation Plan, so please check at the time of reservation.

  • If you would like a room with a view, please let us know when you arrive. Please note that we cannot guarantee reservations in advance.
  • 全室、禁煙です。
    喫煙をご希望のお客様は、1F・2Fの喫煙スペースをご利用ください。
  • Not available.
    Depending on the availability of the room on the day and the type of room booked, it may be possible to prepare next to each other, so please let us know when you make a reservation.
  • 8室ございます。お電話にてご予約ください。
    047-311-4442(代表)
  • 客室のテレビは、一部の定額制有料配信サービスに対応しております。
    各サービスのアカウントをお持ちの場合、Netflix、Prime Video、Hulu、U-NEXT、Apple TV、Disney+をお楽しみいただけます。
    また、YouTube、ABEMAは無料でご覧いただけます。
  • Windows cannot be opened.
  • Minors staying alone require parental consent.
    Please download the consent form below, fill it out, sign it, and submit it when you check in.
    >Parental consent form

About Payment

  • We accept the following credit cards and mobile payments:

    <Credit card>
    Visa, Mastercard, JCB, American Express, Diners Club, UnionPay

    <Two-dimensional barcode payment>
    PayPay/Rakuten Pay/d payment/au PAY/LINE Pay/Merpay/WeChat Pay/Alipay

  • The following gift certificates are available.
    JCB Gif Card/Mitsubishi Estate Group Common Gift Card/Royal Park Hotels Gift Certificate
  • We do not require a deposit, and you must pay for your room at check-in.
    Please note that fees for using the facilities within the hotel cannot be credited to your room, so please pay accordingly.
  • We accept bank transfer, payment upon arrival (cash or credit card), and online credit card payment.
    If you wish to pay in advance, please contact Reservations so that we can confirm the payment range and payment date.

About Luggage

  • Please write the name of the guest and Check-in on the slip and send it to the address below. Please send your luggage after making a reservation. Please note that we cannot accept refrigerated/frozen products or cash on delivery.

    〒279-0032 浦安市千鳥13-1
    ザ ロイヤルパークホテル 舞浜リゾート 東京ベイ
    フロント気付+「ご宿泊者名(カタカナ)・ご宿泊日」
    電話番号:047-311-4442

  • If you arrive early on the day, we can store your luggage even before check-in. Please feel free to ask the front desk staff.
    We will also keep your luggage after check-out, but only for the day of check-out. Please be sure to bring your passport and other valuables with you. We cannot keep frozen or refrigerated items.

    Lockers are available next to the front desk on the 1st floor.
    This can only be used on the day before check-in or after check-out.

    Please be sure to check the following precautions before using the service.
    [Number of units installed] 225 [Available hours] 5:00-23:00

    <Notes>
    ・If luggage is left in the locker after the allotted time has elapsed, a hotel employee will remove the item from the locker and, unless instructed otherwise by the owner, will keep it for seven days, including the day it was found, after which it will be delivered to the nearest police station.
    ・The following items are prohibited from being stored in the lockers.
    Cash and other valuables, living things such as animals and plants, items that require refrigeration or freezing, dangerous items, and items that give off foul or unpleasant odors.
    ・The hotel will not be liable for any loss, damage, breakage, or deterioration of stored items for any reason while using the lockers.

  • お電話にて、047-311-4442(代表)までお問合せください。
  • 佐川急便での配送を承ります。

About Children

  • 子供料金の設定はございません。
    小学生以下のお子様は、添い寝の場合に限り無料です。
    添い寝のお子様は、1部屋につきお子様2名様までとし、それを超える場合は有料となります。
    中学生以上のお客様は、通常料金を申し受けます。
  • Crib are available free of charge. The number is limited, so please let us know when you make a reservation.
    For safety reasons, use is limited to children under the age of 1 who cannot hold onto their feet.
    Please inquire about available rooms. (There are some rooms where Crib cannot be installed.)
  • ベッドガードは無料でご用意いたします。数に限りがございますので、ご予約時にお申し付けください。
    なお、安全上の理由により、対象年齢は18か月~5歳未満のお子様とさせていただきます。

About the Restaurant

  • 朝食はご予約を承っておりません。
    なお、客室テレビにて混雑状況をご確認いただけます。
    お手持ちのスマートフォンでご登録いただくと、順番が近づいた際にお知らせ通知を受け取ることが可能です。
  • Please be smart casual. Please refrain from wearing extremely light clothing or Sleepwear.

About Facilities and Services

  • By Car can use the on-site parking lot, but advance reservations are not accepted.

    Hotel guests
    We are offering a special price of 2,000 yen per night.
    Please be sure to pay in advance at the parking payment machine located in the 1st floor lobby, next to the main entrance.
    *You can enter and exit the parking lot during your stay.
    *Payment at the exit gate does not qualify for the special price.

  • All room entrances are 85 cm.
  • I prepared it. Only available inside the hotel.
  • Regardless of the type or size of the animal, we ask that you refrain from bringing pets other than assistance dogs (guide dogs, hearing dogs, and service dogs).
  • There is no curfew.
    However, the automatic door at the hotel entrance will be locked from 1:00 to 5:00, so please hold your room card key next to the entrance or notify us over the intercom.
  • 1Fに、ローソンがございます。
  • Please refrain from wearing sleepwears and slippers in the facilities.
  • Not available.
  • ご用意がございません。
    2Fに、24時間ご利用いただけるコインランドリーがございます。
  • Not available.
    For security reasons, we do not allow anyone other than hotel guests to use the guest room floors. We will also refuse entry of masseurs who have arranged themselves.

Accommodation Reservations and Inquiries

Reservation